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Team YTL

At YTL, teamwork is central to everything we do. We’ve built a fantastic group of professionals who are all experts in their respective fields. Every time you get in contact with one of us, you know you will be speaking to someone who is friendly, knowledgeable and dedicated to making sure you find the best solution for your team.

Phill Burke
Managing Director

With a dynamic client portfolio ranging from premier sports clubs to tourist attractions, Phill is constantly thinking of new ways in which businesses can improve the way they communicate and the service they provide.

Rachel Rowling
Development Director

A self-styled ‘geek’ who never sits still, Rachel believes a good communications system can make good staff better, and good companies great!


Steve Kirby
Technical Director

Steve is highly acclaimed for his technical knowledge and the ability to just ‘make it work’, bringing a wealth of technical experience and expertise to the team.

Sarah Hughes
HR and Finance Manager

Sarah has a wealth of industry experience and loves working alongside our great team here at YTL.

Claire YTL

Claire Rennison
Customer Service Administrator

Bradley Speight
Technical Support Technician

Bradley joined the team in 2018 as an apprentice. When he’s not at the tech support desk, Bradley loves watching Leeds United.

Harry Balkartat

Jack YTL

Technical Support Technician

The YTL Power Triangle

Rachel Rowling, one of the Directors and owners of Yorkshire Telecommunication Ltd and Biscuit IT, is proud of the companies’ success to date. She is a huge advocate of balancing the needs of both Companies, their Customers and Colleagues to attain success. Implementing the “Power Triangle Methodology” is a key part of who YTL and Biscuit are. Continually considering all three elements within the triangle forms the foundation of both businesses and, has been for the past 30 years.

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