Cloud Communications for Maximum Flexibility
In busy cities like Sheffield especially, communications are changing. Whether you’re in the city centre or further afield, we know that it’s a challenge to host communications equipment on site. From server equipment to reams of cabling, it’s not what you need.
Our Cloud communications service can help. We host the communications for you, allowing you to save on hardware and maintenance costs. This also provides geographic redundancy, protecting your business from any local outages.
Reliable On-premise Solutions
Hosting your own communications means that the safety of your system is in your hands. We know this can be a real plus point for our customers so we’re happy to give you the choice. Host your system on site to gain maximum control of your communications.
We can also help to work with any of your business’ existing communications infrastructure, whether you need to expand your operation with new lines and call servers, or a complete overhaul. We can help.
Discover UC Cloud
Disaster recovery has become a huge focus for businesses in recent years. With unpredictable Yorkshire weather also in the equation, your business needs that extra layer of continuity. Our innovative UC platform can help.
UC lets you access video conferencing, instant messaging and integrated presence systems. Our UC Cloud service, powered by 3CX will help you to bring a new sense of collaboration to your business.
Keep Your Business Connected
At YTL, our reliable connections save you time when you need to share work with colleagues and helps to improve your customer service by allowing for a more consistent and clear call experience. Our WiFi access points are ideal for ensuring that every corner of your premise stays connected. We know that many Sheffield based teams will work in premises that include a mixture of indoor and outdoor environments, our solutions help you to stay online everywhere.
Redbrick Mill – Leeds & Sheffield-based department store
The greatest challenge for Redbrick came in the form of growth. They needed to be able to connect each concession stand in the premise to a central phone system.
We provided Redbrick Mill with an on-premise iPECS communication service. This service connected each individual team within the department store to one single phone network, allowing for fast and more seamless communications. This solution has given Redbrick Mill a better platform to expand upon in the future.
Sheffield United – Sheffield-based football club
Following their departure from a communications system shared with and housed in a nearby business centre, Sheffield United needed to find a new communications solution which enabled all staff to be contactable around their large site. The club needed a communications service that could handle a high volume of calls from fans, but could also make internal communications smoother.
We provided an iPECS on-premise system that both allowed them to handle customer calls more efficiently, but also included reporting tools that helped the club’s management team to gain clearer insights into how their communications could be improved moving forwards.
Penmann Climactic Systems – Otley-based manufacturing business
Penmann Climatic Systems designs and implements bespoke product cooling and conditioning systems for many of the UK’s top food and drink brands. The company had a requirement to upgrade their digital Panasonic PBX system originally installed two decades ago by YTL to a VoIP system along with an upgrade of their broadband to full-fibre in 2019.
“The installation of our new telecom system and fibre upgrade went very smoothly and any small snagging issues were dealt with quickly and efficiently. We have also seen a considerable drop in our phone bills since the new phones were installed.”
Judith Lodge, Office Manager