Cloud Communications for Maximum Flexibility
In cities with a strong commercial sector like Hull, communications are changing. Whether you’re in the city centre or further afield, we know that it’s a challenge to host communications equipment on site. From server equipment to reams of cabling, it’s not what you need.
Our cloud communications service can help. We host the communications for you, allowing you to save on hardware and maintenance costs. This also provides geographic redundancy, protecting your business from any local outages.
Discover UC Cloud
Disaster recovery has become a huge focus for businesses in recent years. With unpredictable Yorkshire weather also in the equation, your business needs that extra layer of continuity. Our innovative UC platform can help.
UC lets you access video conferencing, instant messaging and integrated presence systems. Our UC Cloud service, powered by 3CX, will help you to bring a new sense of collaboration to your business.
Secure On-premise Solutions
Hosting your own communications means that the safety of your system is in your hands. We know this can be a real plus point for our customers so we’re happy to give you the choice. Host your system on site if you want to gain maximum control of your communications.
We can also help to work with any of your business’s existing communications infrastructure. Whether you need to expand your operation with new lines and call servers, or a complete overhaul, we can help.
Discover managed IT services
Our communications and connectivity services have been supporting Yorkshire businesses, including teams based in Hull, for over 30 years. During this time we have seen that many businesses overpay on or struggle to manage their business IT.
This is where our Biscuit IT division shines. The Biscuit team can manage your IT from top to bottom, ensuring you’re working with up-to-date devices, the latest firewalls and security services as well as organising your servers and office equipment.
Bespoke Acoustic Solutions – Worsley-based manufacturers
BAS have been clients of Biscuit IT and YTL since 2017. The company had a requirement to replace their Essex-based IT supplier. Having an IT supplier based 4 hours away proved complicated, and they felt that they were not getting the IT support when required.
Biscuit IT were appointed to provide outsourced IT support and replacement laptops complete with Microsoft Office 365 package offering collaboration, scalability, and cost savings. YTL were contacted to replace their outdated telecoms system to a new Cloud system.
Juice Personnel – Wakefield-based recruitment firm
In June 2019, Juice Personnel moved offices. YTL worked closely with their IT department to project manage a smooth transition. As a result, the ‘downtime’ in moving equipment from the old offices to the new, and restoring full functionality, lasted under an hour.
“Having been a client of YTL for 6 years we have never had any areas for concern. Directors Phill and Rachel have no hidden agendas and I trust them fully to provide the right products for our business. We have a very good relationship with them, not just in relation to telecoms and recruitment, but business in general. Business today is all about forming good working relationships and we certainly have that with YTL”
Viking Shoot – Harrogate based sports gun suppliers
The cost of maintaining and supporting Viking’s aging IT systems was rapidly increasing, and their previous IT partner was doing little to tackle the root cause of problems. Biscuit provide Viking with the full spectrum of support services, from first line user support to third line infrastructure and server support. We have also provided brand new backup and cyber security systems.
“Biscuit are both professional and approachable. Not everyone is fully conversant in ‘tech talk’ and Biscuit manage to bridge those gaps to ensure everyone is fully understanding the project from the outset.”