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Business phone systems for Bradford

No matter the scale of your team or how hands-on you want to be with your phone system, we can provide a service that suits you. Whether you want to host your communications onsite or let us do it for you, our systems and handsets will provide you with a consistent service that you can be proud of.

Yorkshire Telecom are based in Wakefield and operate throughout the North of England, we have a large customer base in Bradford and pride ourselves on the service we can provide to these businesses. Whether you need a cloud or on-premise solution, or even our innovative UC Cloud service, we can provide support.


Bradford Phone Systems



Cloud Communications for Maximum Flexibility

In busy cities like Bradford, the days of storing masses of server equipment and dozens of cables on site are over, so let us do it all for you. Our cloud service stores your data safely off-site, allowing you to save on hardware and maintenance costs. We’ll handle regular updates and maintenance to allow you to focus on what matters to your business.



Discover UC Cloud

Whether you’re looking to equip a new site in Bradford, trying to stay better connected with staff around your medical or school, or adopting a more flexible way to work, UC Cloud can help.

UC lets you access video conferencing, instant messaging and integrated presence systems. Our UC Cloud service, is available on a device of your choice, ideal for when staff need to communicate with customers on the go.



Secure On-premise Solutions

Yorkshire Telecom has been installing on-premise communications in Bradford, Leeds and the surrounding area for over 40 years. We can tailor your on-premise solution according to your needs, all supported by the latest systems.

Our call servers allow you to easily add more users as your team grows, and your handsets will consistently provide crystal clear audio. What’s more is our Private Cloud service is bursting with features. From useful analytics to integration with the latest apps, with our Private Cloud solution you’re always supported.

Are you ready for FTTP?

Businesses need to prepare for the next step in connectivity. Providers have recently stepped up the expansion of superfast FTTP internet services and at YTL we are making sure that our customers aren’t left behind. FTTP isn’t your average fibre broadband, it runs directly to your business allowing you to customise the speeds you receive.

FTTP is far more consistent than other services. You’ll never have to compete with your neighbours for bandwidth, and you can use your connection to power services like video conferencing and CCTV.

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Keycare – Bradford based locksmith

We worked with Keycare to implement a new phone system that could improve their workflow, improve their organisation and management of staff, and enable them to continue providing excellent customer service across the UK.

By prioritising agents with specific skill sets, Keycare has been able to improve efficiency in their contact centre, making sure calls are directed to the correct agents. Having a more efficient contact centre has meant that Keycare has been able to improve the experience they offer to customers.

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Texfelt – Bradford based manufacturer

Over the past five years, YTL has overhauled Texfelt’s communications. initially we provided an intercompany 3CX VoIP system to allow the business improved flexibility and better communication between various sites and remote users. This work also included the supply and installation of fibre broadband and SIP trunks.

“Phil and the YTL team have always provided our business with sound and practical sales advice and quick after-sales service and support. I would happily recommend them to any business in need of phone systems and IT support in the future.” – James Taylor, Managing Director, Texfelt.

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The Wensleydale Hotel – Family owned hotel in Middleham

Initially there was only a single telephone based in the back room of the hotel some distance from the main reception desk.  This meant that the owners had to run back and forth between the back room and reception desk to answer calls and see to customers at the front reception area.

A replacement digital Ericsson-LG IPECS system was installed by Yorkshire Telecom along with 14 handsets for each of the rooms. The new system offered efficiency and massive cost savings. Charles stated that “the cost of the new install and equipment meant that it would be paid off in two years with a saving of two thirds on their telephone bills going forward, which was a lucrative offer”. – Charles Merchie, Owner, The Wensleydale Hotel.

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