We’ve likely all had to get used to a new way of working recently and we’ve had to adapt a lot about our working habits, especially when it comes to communication and teamwork. We want to help teams avoid some of the common pitfalls that have arisen when attempting to work remotely. We’ve put together … Read more
During the festive season, you might not be thinking about telephone and hosted system fraud, but it is a real problem that businesses need to be aware of, and we’d like to help. Telephone and hosted system fraud is an issue for businesses across the globe, and if something goes wrong it can be disastrous … Read more
YTL is proud to announce that it has recently achieved the 3CX Gold Partner status, showing the company’s commitment to partnering with industry leaders. In order to achieve this status, our engineers had to undertake a series of exams to demonstrate that they hold a deep understanding and knowledge of the 3CX platform, and are … Read more
In order to stay connected and collaborate with teams millions of businesses and employees globally are utilising remote working technologies such as video conference and virtual meeting platforms. Microsoft Teams virtual meetings grew by over 1,000 percent in the month of March 2020 and Zoom reached 200 million daily participants (paid and free) up from just 10 million … Read more
At YTL we’re big believers in agile working. We’ve all had to adapt to a new way of working recently and it hasn’t all been easy. Many businesses are struggling to come to terms with rapidly changing circumstances, but there is a way around this. We think that the best move forward is to adopt … Read more
Small business owners soon realise that software, updated appliances and technologies can help save costs, increase efficiency and aid in reaching additional customers. As low-cost technology solutions continue to become more prevalent and accessible, small business owners are turning to these technologies to help them expand their business. Landline Alternatives to Enhance Communication The phone … Read more
With technology’s continued evolution, it’s challenging to ensure the tools your business relies on are up to date, like your business telephone system. After all, people get used to things. Upgrading a vital part of their day-to-day workflow means a time investment because you need to train them on how to use it. That … Read more
Unified communications (UC) is currently one of the most hyped subjects in the contact centre space, and if you believe some of the articles written about it you would think it is about to revolutionise the whole way centres work. Many companies deploy VoIP simply to save on communication costs. Most don’t look beyond these … Read more
Fibre-optic connectivity can lend a great advantage to companies of all sizes, particularly organizations that use the cloud for apps or data storage. Fibre-coupled with voice-over-IP (VoIP) telephony is a powerful combination for business communications. In this blog, you’ll learn 11 major ways your company can benefit from fibre connectivity. As one of the UK’s leading provider … Read more
CityFibre Northern Regional Sales Consult, Neil Aspin met with Adam Berry, YTL Head of Operations to discuss 2020 planning and invited YTL to be a City Champion. This is a great honour and recognition of the great work YTL are doing to promote better connectivity in the area.” CityFibre has launched a new City Champion programme … Read more