The past year and a half have opened a whole new world of possibilities when it comes to working remotely. Being forced to adopt flexible practices has shown many businesses that it can be done, and it can be done effectively. The summer holidays are the perfect time to put this into practice.
Whether you’re on your holidays, spending time with family or just chilling at home. We believe that you can still stay in control of your business. With the right technology at your disposal, you can ensure that everything is running smoothly and get some real peace of mind, no matter how far you are from the office. Here are our Top 10 Tips for homeworking over the Summer Holidays.
Quick updates with instant messaging
Different forms of communication work better in different circumstances. Sometimes calls or video conferences aren’t possible when you’re on the move or against the clock. Instant messaging allows you quickly understand a situation, or keep your team informed. Our UC service has instant messaging built in as standard, meaning you can quickly search for the colleagues you need and record messages for future reference.
Keep an eye on the stats
Numbers don’t lie. If you’re looking for a sure-fire way to understand how your business is operating while you are away, it’s time to check the statistics. Our call statistics service crunches the numbers for you. It provides the most important details in an easily digestible report whenever you need it. This data covers how many calls you received, if any were missed and which teams handled the most, from here you can take action.
Invest in systems to support staff
These stats may reveal that your current comms infrastructure isn’t properly supporting your staff, and the summer holidays provide the perfect opportunity to upgrade. With staff out of the office, you can get set up with some great new tech. The latest handsets come with a variety of quality features that massively improve the user experience. From fully backlit screens to programmable speed dials and video conferencing.
Make video conferences accessible
Video conferences are the ultimate remote working solution, but there needs to be steps taken to ensure that these services are accessible for every member of your team. A unified communication service, like our very own UC Cloud, can make video conferencing accessible on a device of your choice. Meanwhile our business mobile bundles help you get a reliable connection wherever you are working.
Keep conferences professional
Video conferences can be adapted to work well in any situation. From virtual backgrounds that can give some added professionalism, to providing demonstrations or some added visual queues using screen sharing. There are a variety of features that can allow you to bring face-to-face communications with you anywhere.
Take advantage of presence
Even when staff are scattered across multiple locations, it can be incredibly useful to know who is available to collaborate, and who is particularly busy. Once again unified communications are your best friend here. Your UC service includes a feature called presence, that allows members of your team to list whether they are available, busy on a call or away from work entirely. This means you know exactly who’s available to help in any situation.
Keep call rates down
Making calls when you’re away from the office or abroad can rack up a huge phone bill, however we know that some calls are just too important to miss. Using a cloud-based call service helps massively here. As cloud calls take place over the internet, they cost far less, even abroad. Number detection also means that you know exactly who’s calling, before you even pick up.
Share files with ease
File sharing is essential in any business environment. Even when your staff are working remotely, or you’re on your holidays, sometimes there’s documents that you just need to see. There are two solutions here. The first is making use of a cloud computing service such as Office365 that allows you to access your own documents from any device. The second is a UC solution that allows you to share files more reliably and securely than other services.
Save time avoiding unnecessary travel
Customer facing staff, whether that’s your sales, support or customer service team have to spend a huge amount of time on the road. With the right communications service, you can slash travel costs and host the most important customer interactions from your office, home, garden or just about anywhere else. As long as you have video conferencing at your disposal, it is simple.
Don’t be tied to your home office
Getting out in the great outdoors is what your summer holidays are all about. You shouldn’t have to worry about missing important calls or feel isolated from your business. We can help. At YTL, our mobile service allows you to access 3, 4 and 5G connections at the most cost-effective price in your area. Meaning you never have to worry about keeping in the loop.
To find out more about any of the services mentioned here, visit our website or give us a call on 01924 249 499 we’d be happy to help.